At GreedyCluster, we are committed to providing our customers with high-quality products that meet their needs and expectations. Due to the intimate nature of our products and the personalized production process and considering safety and health reasons, we do not accept returns unless the product is defective.
Defective Product
We stand behind our product 100% and have strict quality control standards. If for any reason you happen to get a product that is defective, we will exchange it for you. Reach out to our customer service via email and we will be happy to assist you with a replacement or refund.
Exceptions
Because of the nature of these toys, we are unable to take returns for any other reason (such as wrong measurements of the toys, etc.) than manufacturing defects. All effort has been made to make the descriptions and measurements on this website as accurate as possible.
Cancel Policy
You can cancel your order and get refund before it ships. If your order has been manufactured but not shipped, any cancelation after that will incur a 50% refund fee. If your order has not been manufactured at the time of cancelation, you will receive a full refund.
You can always contact us for any return questions at [email protected].
