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Refund and Exchange Policy

On Jeweller Hub there is Cash refunds offer but in case of size issues or damaged product by Jeweller Hub or we offer exchange or the customer will be issued a coupon of same value, which you can use to shop from our store now or in future.

You can contact our customer service department by Contacting us at +92 3076740740, or you can also contact on WhatsApp, Instagram and Email: [email protected].

EXCHANGE POLICY

  • If there any damage or any fault or difference you would find Jeweller Hub will be responsible to change the Product, the customer would have to resend the parcel through PAKISTAN POST courier service at Jeweller Hub’s Address.
  • The customers who wants to exchange the Items with another like (Bangles size, Bangles design) or whatever they have to pay 350/- delivery charges.
  • Item can only be exchanged if its not the same as in picture.
  • Customer should add Complete and proper address with House number,Block number and street number Or Nearest famous Landmark in order to get there parcel at doorstep. Incomplete address orders will be cancelled.
  • If Customer want to exchange any product after receiving her\he order she\he must pay both side Delivery Charges as there was no issue from our end.
  • Jeweller Hub allow all our clients to exchange their purchased articles, given that they have purchase in Pakistan.
  • Any Article purchased can be exchanged within 3 days
  • Exchange allowed only if the article is not used, all tags are intact, packing is in its original condition, and then you are good to go ahead with the exchange.
  • We strictly follow no refund and no return policy.

Availability: Ships anywhere in the World Wide

 

Important Note:

  • Dear Customers ! PLEASE MAKE A VIDEO WHILE OPENING THE PARCEL, IF THERE IS ANY DAMAGE AND MISSING ITEM SEND US VIDEO,WITHOUT VIDEO WE WILL NOT ACCEPT ANY CLAIM.

 

  • In order to exchange, You can contact our customer service department by Contacting us at +92 3076740740, or you can email us at [email protected]. Provide all the required information to us and if all the conditions are met we will provide you the address to ship it to us.

 

  • After we have received the article, we will dispatch the new piece.

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