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Privacy policy

Privacy Policy of Jolie Ride

 Last Updated: August 24, 2023

 This Privacy Policy explains how Jolie Ride collects, uses, and protects the personal information you provide when you use our website and services. We are committed to respecting your privacy and protecting your information. Please carefully read this policy to understand how we process your personal data.

  1. Purpose of Information Collection:

We collect your personal information in order to provide our services, personalize your experience on our website, and respond to your needs and requests. The collected information is used to enhance our service and occasionally contact you for updates or important information.

  1. Information Collection:

We may collect personal information about you when you create an account, make purchases, fill out forms, use our services, or interact with our website in any way. This may include information such as your name, address, email address, phone number, payment information, etc.

  1. Involved Third Parties:

We may share your personal information with third parties, such as payment processing partners and technical service providers, to facilitate the delivery of our services. However, we do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

  1. Disclosure to Third Parties:

We may be required to disclose your personal information to third parties or specific categories of third parties in the course of providing our services or to comply with legal obligations.

  1. Data Transfers:

If it becomes necessary to transfer your personal information outside of Quebec, we will inform you of this possibility and ensure appropriate measures are taken to protect your data in accordance with applicable laws.

  1. Access and Rectification:

You have the right to access your personal information held by Jolie Ride and rectify it if necessary. You can update your information directly in your user account or by contacting us.

  1. Withdrawal of Consent:

You can withdraw your consent for the collection of your personal information at any time by contacting us. However, this might affect your use of certain services. 

  1. Personal Information Protection Officer:

We have designated Marie-Amélie Guilbault as the Personal Information Protection Officer. You can contact her at [email protected].

  1. Data Retention and Deletion:

We retain your personal information for as long as necessary to achieve the purposes for which it was collected. Once these purposes are fulfilled, data is securely destroyed or anonymized.

  1. Security and Confidentiality:

We have implemented security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website employs advanced privacy settings to ensure the highest level of data protection.

  1. Use of External Tools and Cookies:

We may use external tools such as Google Analytics or Facebook pixels to enhance our services. Our site may also utilize cookies to enhance your browsing experience. 

We are committed to respecting your privacy and protecting your personal data in accordance with applicable laws. By using our website and services, you agree to the terms of this Privacy Policy. If you have any questions or concerns regarding your personal information, feel free to contact us at [email protected].

 

Effective Date: August 24, 2023

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