Returns, Refunds & Exchanges
WE'LL REFUND UNWORN ITEMS IN FULL...
Just make sure your items are:
- unworn
- in their original condition
- in their original packaging
MY ITEM IS FAULTY
We’re really sorry about this. Please include proof of postage when you return your item(s), and we’ll also refund your postage costs.
MY ITEM IS FAULTY – BUT I’VE WORN IT
Please wash the faulty item(s) before sending back.
THE UNDERWEAR OR HOSIERY I WANT TO RETURN IS WORN, UNPACKAGED OR OPEN
We’re really sorry – we can’t take these back.
LAST THINGS…
IS MY ITEM IS IN A GOOD ENOUGH CONDITION?
Please send items back in their original, unused condition – this means in their original packaging with the tags attached. We can’t give you a refund if there are any signs of wear, heavy perfume or smoke.
HOW LONG UNTIL I’M REFUNDED?
We’ll try our best to have your money back within 24 hours of receiving the item.
