Shipping information
We use Royal Mail as our shipping provider. There are a number of options when choosing your postage. We can’t track any missing parcels till after 10 working days have passed.
Free shipping is Royal Mail 2nd class as standard on purchases over £40. All shipping methods are after our turnaround advertised at the time of purchase .
If you require tracking information please get in contact with us.
Returns information
If you are not satisfied with your purchase or you change your mind, you can request a return or exchange within 14 days of purchase if in the original condition and packaging. Original condition means that there are no scratches or marks on the product and the product’s packaging has not been opened, used or damaged and the product is in a re-saleable condition. Please note that unless a manufacturing defect is present, we cannot accept returns. We recommend that everyone checks their items when receiving them because unfortunately if they’re faulty and we haven’t been notified within the 14 days we cannot send our new items.
Turnaround time
Our turn around time is currently same day before 2pm on working days (Mon-Fri)
We aim to send all parcels within 48hrs but sometimes during high peaks this isn't possible.
Christmas hours:
Guaranteed Christmas shipping up until 18th Dec Midnight.
Open Friday 23rd Dec
Open 28th Dec
Open 30th Dec
Back open and running normal from 2nd Jan.
