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Shipping and Collection

If you are searching for more information or support you may find our Help Centre useful.

We have worked very hard to offer you the best possible postage rates using Australia's most reliable delivery method; Auspost eParcel. All of our orders are sent carbon neutral.

We preference Auspost eParcel and Express eParcel with tracking and signature on delivery within Australia. In the case of no-one being in attendance on delivery the parcel is taken to your local post office for collection.

Please note that although the majority of our orders ship on the same or next business day, paying for Express eParcel does not guarantee same day despatch.

To provide us with some room for extenuating circumstances our despatch aim is for shipment within 0-7 business days from order placement. If you have an urgent need for an item, please do contact us before checkout to ensure we can meet your needs.

Shipping Costs

Please add your items to cart to view your postage options.

Order will have their postage costs calculated at checkout using our very competitive rates. There will be a choice of Auspost eParcel and Auspost Express eParcel rates which will be individually calculated using the items in your cart and the shipping address provided.

Sustainable Shipping Practices

We use paper tape with a water based adhesive to seal our boxes. We have a paperless pick and pack process, our invoices are sent as a PDF link to prevent print waste. We use compostable parcel labels making our entire delivery compostable and biodegradable on Auspost eParcel Post mail. Auspost Express eParcel yellow labels can be removed and recycled.

In 17 years+ we have never used plastic satchels as standard or plastic packaging fill or included printed invoices. We began shipping with reused cardboard boxes sourced from local businesses and have always used recycled, uncoated papers for our limited marketing materials.

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