We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering. We partner with our suppliers to ensure they set the minimum advertised pricing guidelines that we and all our competitors follow.
Based on the minimum advertised price set by our manufacturers, all websites selling the same electric bike should sell it at the same price. If you find another online store that offers a lower price than us at the time of purchase, let us know within 30 days of your purchase and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you however do qualify for a refund, you will be refunded the difference in price to your credit card.
Please contact us to check if we can price match an electric bike before you place your order.
To request a price match guarantee, you must email us the link to the competitors website before you purchase the item.
To request a partial refund, email us a link to the product you found on our competitor's website within 30 days from the date of your purchase and we will process your refund accordingly.
100% Price Guarantee Limitations
- Promotions such as rebates and buy one, get one free offers are not eligible
- Any item to which a volume discount, a coupon, a bundling arrangement (such as two-for-one), free gifts or accessories bundled with the purchase of a bike or product, a customer rebate, an inventory liquidation, "Closeout Sale", "going out of business", "free offer", "CyberMonday", "Deal of the Day" promotion or other similar special promotional pricing mechanism is applied.
- The item must be in stock on the competitors website
- The store you found is not adhering to the manufacturer's (Minimum Advertised Price) MAP policy
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, Walmart, Amazon, Overstock, etc..)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
The following brands are excluded from the Price Match Guarantee:
