Q: Are all Memory Tech products Brand New?
A: Yes the products listed on our site memorytech.com.au are 100% Brand New.
Payment Policy:
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Delivery Information:
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Returns Policy:
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Warranty Policy:
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Privacy Policy:
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Security Policy:
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Terms of use:
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Currency:
Q: What currency are the prices Shown in?
A: Prices are quoted In Australian Dollars (AUD).
Pre-Orders:
Q: How does Pre-Order work?
A: If you are making a Pre-Order purchase, the payment is taken immediately and the product will be sent out to you either on the release date or couple of days before it. We will send you a confirmation email regarding that you order has been dispatched.
Out of Stock:
Q: I want to purchase a product but its out of stock?
A: If the item you are looking for is Out of Stock, please either leave
message on live chat or simply email us, so we can notify
you once item is back in stock.
Promo/Gift Vouchers/Coupon Codes:
Q: I am having problem redeeming my code at check out, please help.
A: First of all sign out then sign back into your account procceed to checkout try and redeem the code now.
If that failed restart you Internet Browser and try this method, if this did not work please dont hesitate to contact us, and we will get back to you as soon as possible and help you resovle this problem. Email us: [email protected]
Q: Do the Promo/Gift Voucher/Coupon Code's ever Expire?
A: Electronic Gift Vouchers we sell on memorytech.com.au dont have any expiry date so dont expire.
The Coupon & Promo Codes expire within 6 months from the date of creation.
(If you require extension on the code contact us)
(Exception: on Promo codes when there is promo running for small period of time they can only last between 1-7days)
Q: What happens if the order has been cancelled or been refunded?
A: If the Promo/Gift Voucher/Coupon Code has been used on an order which has either been cancelled or refunded the code should automatically be available for re-use on future orders. If this is not the case please contact us, and we will help you resolve this problem.
Q: Can we use more than one Promo/Gift Voucher/Coupon Code at checkout?
A: The limit is only one Promo/Gift Voucher/Coupon code to be used at checkout for per order.
Other Questions:
Q: What if i have purchased an item by mistake can i cancel this order?
A: If you you have made an order by mistake, and we receive the email before we have it dispatched, we will able to issue you a full refund for your order.
Q: Can we make an order and have shipped to another address?
A: Yes we offer this option at checkout you can have the order you created & shipped out to another address.
(This is good way to send a friend or family member a gift and suprise them!)
Support
If you have any other questions or need help please dont hesitate to contact us: [email protected] And we are more than happy to help out. Sydney, Australia
Mon - Fri 9:00am - 5:00pm (AEST)
Customer Support - Live Chat
The Coupon & Promo Codes expire within 6 months from the date of creation.
(If you require extension on the code contact us)
(Exception: on Promo codes when there is promo running for small period of time they can only last between 1-7days)
Q: What happens if the order has been cancelled or been refunded?
A: If the Promo/Gift Voucher/Coupon Code has been used on an order which has either been cancelled or refunded the code should automatically be available for re-use on future orders. If this is not the case please contact us, and we will help you resolve this problem.
Q: Can we use more than one Promo/Gift Voucher/Coupon Code at checkout?
A: The limit is only one Promo/Gift Voucher/Coupon code to be used at checkout for per order.
Other Questions:
Q: What if i have purchased an item by mistake can i cancel this order?
A: If you you have made an order by mistake, and we receive the email before we have it dispatched, we will able to issue you a full refund for your order.
Q: Can we make an order and have shipped to another address?
A: Yes we offer this option at checkout you can have the order you created & shipped out to another address.
(This is good way to send a friend or family member a gift and suprise them!)
Support
If you have any other questions or need help please dont hesitate to contact us: [email protected] And we are more than happy to help out. Sydney, Australia
Mon - Fri 9:00am - 5:00pm (AEST)
Customer Support - Live Chat
