• Why are some products priced higher due to the AAAA grade pearls?

1. Rarity: AAAA grade pearls are extremely rare and hard to find. Their scarcity increases their market value significantly, resulting in a higher price point.
2. Luster and Shine: AAAA grade pearls possess an unparalleled luster and shine. These exceptional visual characteristics are achieved through meticulous cultivation and selection processes. The extra effort and expertise required make them more expensive
3. Perfect Shape and Surface: AAAA grade pearls showcase near-perfect roundness and exhibit minimal surface imperfections. This uniformity and flawlessness add to their overall appeal, elevating their value.
4. Size: Larger-sized pearls are generally costlier due to their scarcity and the amount of time they take to develop. Hence, AAAA grade pearls, which are often larger in size, command a higher price.

• What factors contribute to the comparatively lower price of products with AAA grade pearls?

          Products featuring AAA grade pearls offer excellent quality at a more     affordable price. Here are some reasons for the lower price range:

1. Good Luster: AAA grade pearls still possess noteworthy luster, albeit slightly less compared to AAAA grade. While they might not have the same level of brilliance, they still appear beautiful and captivating.
2. Minor Imperfections: AAA grade pearls might exhibit slight imperfections on their surfaces, such as small blemishes or irregular shapes. These imperfections do not compromise the overall attractiveness, yet justify the lower price.
3. Size: AAA grade pearls are often smaller in size, which makes them more readily available and less expensive to cultivate. Their smaller size doesn't diminish their value; instead, it contributes to a lower price range.

• Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

• How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

• What are the shipping fee and delivery timeline?

It depends on where you are located. Orders processed here will take 6-10 business days to arrive USA. Overseas deliveries can take anywhere from 10-30 business days. Delivery details will be provided in your shipping email. The shipping fee varies from $5.99 to $30.

• Will I be charged duties and taxes?

In general, there is no need to pay customs duties.

• How can I track my order?

We will send you a shipping email with the tracking no when we ship your order out. If you cannot track it, please reach out to us at [email protected] with your order number and the details, and our customer service team will help you.

• Can I cancel my order?

Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel your order upon request. Usually, the order can be canceled before shipping except for the made-to-order items.

• How do I find my order number?

We will send you an order confirmation email when you place your order successfully. All the info will be in the email. So please be sure the email address you left is correct.

• Can I use several coupons and gift cards together for my order?

According to our policy, only one coupon can be used in one order. But you can use a coupon with a gift card at the same time.

•  Any question?

Still have a question? We’re happy to answer any questions you might have! Please fill out the form below or send us an email to [email protected].