We guarantee that all products will be free from damage or manufacturing error. In this case, we work with the customer to determine the best outcome, usually either a replacement item or a full refund. More details can be found here: Full Refund Policy
Huttonian Designs is a small, independently-owned company. When you order from us, your order is sent to another small business, a print shop. This means that all products are unique and produced only once ordered. Unfortunately, this also means that we're not able to offer refunds or exchanges if you've ordered the wrong size, color, or simply changed your mind. More details can be found here: Full Refund Policy