Where do you ship ?
-We ship everywhere, though shipping charges do vary greatly by location and additional import fees/taxes will be charged to you by the carrier that we are not able to calculate at checkout
I need to make a change to my order what should I do ?
-If you need to make a change to an order after it was placed, please send us an email at [email protected] and be sure to include the order number. We package and ship orders fast so that they arrive promptly to your doorstep, so we cannot always make changes if several hours have passed since you placed your order. However, please contact us and we are happy to check.
Do you accept returns ?
-We gladly offer refunds for unopened merchandise that can be put back into inventory. We cannot accept returns that are opened, used or otherwise not in "new" condition.
The maximum refund period is 14 days from the date of purchase. Sorry, no exceptions. We cannot accept returns on Clearance or Sale Items, Special & Custom Orders. For instructions on returning items, please see our return policy page
An item is missing from my order what should I do ?
-Though we make every effort to ensure orders are accurate, occasionally we do make a mistake. Please contact us at [email protected] and include your order number. We will either send out the missing product or apply a refund.
DON'T SEE AN ANSWER YOU NEED?
Feel free to shoot us an email at [email protected]
