Please read the Terms and Conditions carefully before using FaisalFabrics.pk.
This electronic record is generated by a computer system and does not require any physical or digital signatures.


Before you proceed, please read and understand the following disclaimer.

Third-Party Content: Faisal Fabrics Marketplace acts as a platform for users to buy and for brands to sell fabrics and related products. We do not verify the accuracy, legality, or quality of the listings or content posted by brand(s). Any transactions or interactions are solely between the buyer and brand.

No Endorsement: The inclusion of any fabrics, products, or sellers on Faisal Fabrics Marketplace does not constitute an endorsement. We do not guarantee the reliability, safety, or performance of any listings or users.
It is the responsibility of the customer to analyze reviews of our customers on Google and other platforms before making any decision of purchase,.

Use at Your Own Risk: Users engage with Faisal Fabrics Marketplace at their own risk. We disclaim all liability for any losses, damages, or disputes arising from transactions, communications, or interactions on our platform.

User Responsibility: Users are responsible for conducting their own due diligence before engaging in any transactions. This includes verifying the identity of sellers, the quality of fabrics, and the terms of sale.

Dispute Resolution: Faisal Fabrics Marketplace is not responsible for resolving disputes between users or between users and brands. Users cannot file a dispute against Faisal Fabrics. We encourage users to communicate directly and attempt to resolve any issues amicably with the respective brand. In case of disputes, users may seek legal recourse directly against the brand but agree to indemnify and hold Faisal Fabrics Marketplace harmless.

Changes to Policy: Faisal Fabrics Marketplace reserves the right to modify or update this disclaimer at any time without prior notice. It is the user's responsibility to review this disclaimer periodically for any changes.

By accessing or using Faisal Fabrics Marketplace, you agree to abide by this disclaimer. If you do not agree with any part of this disclaimer, you should not use our platform.

If you have any questions or concerns regarding this disclaimer, please contact us at [email protected] or cal us on +923333142222 from 10 AM to 5 PM (GMT +5).

INTRODUCTION
Welcome to FaisalFabrics.pk website (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

USE OF THE SITE
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

USER SUBMISSIONS
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

ORDER ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 2 days.We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

During transactions on this website, users may be charged third-party fees, such as banking fees or COD (Cash on Delivery) fees. These charges are imposed by third-party service providers and are non-refundable in the event of order cancellation.

Labeling and Packaging: Faisal Fabrics reserves the right to use its own labeling and packing materials on any product purchased, regardless of the brand.

CUSTOM STITCHING SERVICES

• The Desired style (length or pattern) as shown in the model shoot can't be achieved due to limitation of fabric availability sometimes.
• FaisalFabrics.pk does not take any responsibility of custom stitching claim as these are crucial and solely furnished on customer request. We offer unstitched option as well. Customers confused with their sizes/complex requirements can go for unstitched option
• Any Stitched product will NOT be entertained for refund / exchange or return.
• The embellishments used in the stitching is as per availability in the local market (for example laces, ribbons, buttons, tassels, Pearls, etc.). Brands often use custom-designed embellishments on dresses for model shoots. Hence we try our best to get and use the closest-looking embellishment available in the local market.
• Sometimes there is a case that the suit in the catalog picture is stitched using more than 1 suit (extra fabric is used, or sometimes 2 suits are used); in that case the most identical design would be made using the single suit you have purchased.
  3) In case any measurements are not submitted, the tailor will use his judgement and will adjust according to the rest of the size.
• It is a very common practice of Brands to use extra lighting and photo effects during the model shoot. Which results in varying the catalog image from the actual fabric color. In that case, Faisal Fabrics is not responsible for the change. We can only assure the product's originality and not the actual color.
• Order(s) placed with custom stitch option are not eligible for cancellation or refund. Minimum 50% deduction will be done in case of cancelation request received within 24 hours, after 24 hrs order can't be cancelled.
• It may not be necessary that the embellishments shown in the image can be exactly applied to the suit. However, we will try to procure the most identical embellishments available in the market which will be of top quality and finishing.

TRADEMARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

DISPUTE
FAISAL FABRICS is not responsible for any kind of dispute files by customer(s).
Customer have to send back the delivered product at Faisal Fabrics given address.

MODIFICATIONS TO TERMS & CONDITIONS
We reserve the right to modify or update this terms & conditions at any time. Any changes will be effective immediately upon posting the revised policy on our website.