If you find another online store that offers a lower price than us, please let us know and we will match it. We want you to feel confident that you are getting the best price for the product you are ordering.
Our 100% Price Guarantee has some limitations:
- Eligibility for Price Match Guarantee
- Item must be purchased from our website before requesting for Price Match Guarantee
- Price match request must be within six months from the date of your order or purchase.
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
- Comparison to the Competitor's Product
- The product must be a matching brand and model number.
- The item must be in stock on the competitor’s website.
- The competitor must be an online store, they may not have a retail location.
- The competitor must be an Authorized Retailer of the product in question.
- Exclusions
- The website cannot be a discounter or auction website (eBay, overstock, etc..)
- Promotions such as rebates, coupons, and buy one, get one free offers are not eligible.
- Holiday Sales Promotions such as Thanksgiving, Black Friday and Cyber Monday are excluded.
How to request a price adjustment?
If you are eligible for a price adjustment or partial refund, please do not hesitate to email us at [email protected] the following details and we will process accordingly.
- Link or URL of our competitor’s website where you found the same sauna model.
- Your name, contact information and the details of the price difference.
