- Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
- Processing time: 1-5 Working Days.
- Shipping time: 7-20 Working Days.
- Please note delivery times may vary according to different country’s custom restrictions (we wish this didn't happen).
- We accept payments by PayPal, Visa, Mastercard and American Express.
- We work super quick at processing orders to make sure you receive them as soon as possible. You can amend your order as much as you like before you click "complete order". After this point you will be unable to make changes to your order.
- You will receive an email with tracking information once your order is dispatched. This can take between 1-2 business days after we receive your order.
- You can track your order via the email we sent you. Clicking "Track my Order" in the email will take you straight to the order tracking page where the location of your order is updated from dispatch to delivery.
- We adhere to a strict store policy and do not allow returns or exchanges. However, if you are unhappy with your order, we encourage you to contact us directly on our live chat application so that we may resolve your issue.
- We are terribly sorry if this has happened. We would like to sort out any faults immediately. If you need to exchange the faulty item for the same item, send us a message via live chat.
- As soon as you discover a fault, please contact us within 7 days of receiving your order via live chat. If 7 days has passed, we can’t offer you a refund or exchange.
- We are terribly sorry if this has happened. We would like to sort out any faults immediately. If you need to exchange the faulty item for the same item, send us a message via live chat.
- As soon as you discover a fault, please contact us within 7 days of receiving your order via live chat. If 7 days has passed, we can’t offer you a refund or exchange.
- Please contact us immediately if you noticed that your shipping details are incorrect. Note that we are unable to allow any changes once your order has been shipped. If your order is marked as returned to sender, we will be required to pass on a subsidised reshipping postage fee of $5 USD. Do ensure you update us via live chat with the correct and complete address as soon as you can.
