How does the Seed Subscription work?
It’s simple. Just choose the ball you want and when you want them and we’ll ship them straight to your door. There’s no joining fee and we won’t charge you anything until your order has shipped.
How do I change my address for my subscription?
Once you login, be sure to click "Manage Subscription" not "Manage Addresses to change your address. We know this is a bit confusing but our Subscription customers need to change it in their subscription portal.
Do I have to sign up to a Subscription Plan, or can I Buy Now?
There are two ways to buy from Seed. You can Subscribe for an ongoing, regular delivery and get them shipped as and when you want, or you can place a normal ‘once-off’ internet purchase. To do that, just click on the Buy Now button on the balls page (or click on Subscribe if that’s your preferred option).
If I do Subscribe, what is your cancellation policy?
You can cancel anytime, for any reason with just a few clicks. We hope you stay but we don’t make it hard to leave.
Do I have to sign-up for a dozen every month?
No. You choose when you want balls delivered. Once a month, once every two months, every three months… it’s up to you. You can adjust whenever you want also.
What are the benefits of joining?
You get access to the lowest possible ball prices without having to buy in bulk. You decide when you want them and we’ll deliver them straight to your door. You’ll save money and feel like a genius out there.
Which ball should I use?
The ball market is very confusing, but we’ve simplified the whole process.
There’s 4 choices that cover everyone (and you can change at any time):
– Incredibly Low Priced Distance Ball : Seed SD-15
– Amazing Value Tour/Professional Ball : Seed SD-01 or SD-02
– Soft Feel Tour/Professional Ball : Seed SD-05
How long does it take to get my order?
Not long. We ship all our orders by Air either with AnPost or DHL Express.
DHL ship just about anywhere in the world and you have a choice of services:
– Standard Air usually takes 2-3 working days.
– Express Air delivered the following working day, often before 12am
Once your order has been dispatched, you will receive a shipping confirmation e-mail and a tracking code. You can then track your order online.
Can I order a sleeve of three?
No. Our balls are packaged in dozen boxes as this is a more convenient order quantity for regular shipments (and it reduces the prices we charge). The Seed Starter Pack is an inexpensive way to try the balls and great value.
