All items offered on kiteleaf are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
Estimated Time of Arrival (Business Days)
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
Production time(1-7 business days):
The time when your order waits in the production queue until being produced. Our production timeline may shift daily depending on overall order volume.
Shipping time(15-35 business days):
From the time package is handed over to the delivery company to when it arrives at its destination.
Note: In peak season, your parcel may arrive late than expected delivery. We're so sorry for this inconvenience and hope that you can understand for us.
Order Tracking
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means there is a delay in updating the information on the system, please do not worry.
If it is over your estimated arrival date, please don't hesitate to contact us for handling this for you.
Incorrect Address
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
