This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
At this moment, we only serve customers in the United States.
A. SHIPPING COSTS & SALES TAX
We offer Free Shipping in the US.
As a registered LLC in Wyoming, we are required to collect sales tax for purchases made by customers located within the state.
The sales tax rate for Wyoming will be added to the final price of all products and will be reflected at checkout. This means that customers located in Wyoming may see an increase in the total price due to the added sales tax.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY
- We process all orders within 48 hours after you place the order (excluding weekends and holidays).
- Once processed, shipments are usually in transit for 2-5 business days.
- The order cut-off time will be 6 PM (GMT-7)
C. DELIVERY TERMS
We use USP, USPS and FedEx to deliver your products.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or come to our store.
E. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Return & Refund Policy
F. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for next steps at [email protected]
More questions?
For any further questions or clarification, please contact our support team at [email protected]
Aven Media Solutions LLC
30N Gould St, Ste R, Sheridan,
WY 82801, United States
+1 (307) 200-8280
