1 Year Warranty (service center in Singapore)
- Within 3 days from date of purchase/delivery whichever is later, if the product is faulty, the customer can choose to either repair/replace/refund the product
- Within 7 days from date of purchase/delivery whichever is later, if the product is faulty, the customer can choose to either repair the product or get a replacement
- Product is covered for a period of ONE year warranty and from day 8 to 1 year, if the machine is faulty, customer will be eligible for a free maintenance service
- Warranty exclude mishandling, wear & tear and lost of parts/accessories.
- MyLO only guarantees the Device against defects resulting from normal use and therefore the warranty does not apply:
- For cosmetic damage (ex. dent, crack, scratch etc.) and/or traces of moisture/corrosion and/or spillage of food/liquids/ or water damage
- Device have undergone improper testing, operation, demonstration, maintenance, installation, adjustment or any alteration or modification of any kind (eg. usage on non-baby nails, foreign objects etc.)
- Device that has been charged and/or operated with incorrect or irregular supply voltage
- Any use of the Device outside of its specifications
- The Device is equipped with a battery whose number of charging cycles is limited. Thus, the battery life will gradually decrease. MyLO does not guarantee any specific battery life, as it is contingent on variables that MyLO cannot control such as the frequency of charge/discharge cycles
- For the improper use of the USB charger with non-compliant power sources rendering the charge time and efficiency to vary.
The list above is inclusive but not an exhaustive list of examples excluded from the warranty coverage.
Item must be presented / sent back at own cost to Adertek (37 Jalan Pemimpin MAPEX #04-01 s577177) for inspection, servicing and warranty
Do note that inspection and servicing might take up to 3 working days.
Pick up or delivery (chargeable) can be arranged once device have been serviced
Refer to user manual for full product warranty
Adertek reserves the right to update warranty at its discretion
