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Shipping

If you are unsure and need your item urgently please reach out to us on our online chat and we will advise the time frame your parcel will arrive providing us your post code. If you're needing an order dispatched desperately please let us know via our online chat or email so we can arrange to put it in a VIP service.

We aim to pack and dispatch all orders within a 24 hour time frame. Please note that delivery times may vary depending on the time of the year, holiday periods, weekends and severe weather. 

Once your order is packed and leaves our warehouse, you will receive an email with a tracking number so you can track the progress of your order. Please note there may be some delays with your parcel once it is in the hands of the courier. If you need your order for a certain time we highly recommend choosing express shipping to save any disappointment. 

Order before 2pm daily for same day dispatch! For QLD customers your order should arrive the NEXT DAY.

It is the customers responsibility to provide the correct shipping/delivery address for an order. 

AUSTRALIA

We offer FREE STANDARD POST SHIPPING ON ALL ORDERS OVER $150 in Australia.

EXPRESS SHIPPING - To send your order via Express Post the cost is $12.95  You should expect to receive your order in 1 - 3 business days depending on your location within Australia.  

STANDARD SHIPPINGFor all orders under $100.00 the cost is $8.95  You should receive your order within in 2 - 9 business days depending on your location within Australia.  

CLICK & COLLECT - FREE! Pick your order up at our Head Office in Southport. You will receive an email once your order is ready for collection and a rough time of when you can collect your item. We offer same day click and collect.

UNITED STATES

We offer FREE STANDARD SHIPPING ON ALL ORDERS OVER $200 USD in United States.

STANDARD SHIPPING ORDERS UNDER $200USD - $13.95 USD. You can expect to receive your order within 5 - 20 business days.

EXPRESS SHIPPING $19.00 USD. You can expect to receive your order within 3 - 7 business days.

NEW ZEALAND 

We offer FREE STANDARD POST SHIPPING ON ALL ORDERS OVER $170 NZD in New Zealand.

STANDARD SHIPPING UNDER $170USD - $13.95 NZD. You can expect to receive your order within 5 - 20 business days.

EXPRESS SHIPPING $19.95 NZD. You can expect to receive your order within 3 - 7 business days.

CANADA

STANDARD SHIPPING - $17.95CAD . You can expect to receive your order within 5 - 10 business days.

EXPRESS SHIPPING $21.95CAD You can expect to receive your order within 3 - 7 business days.

EUROPE

STANDARD SHIPPING - $14EURO . You can expect to receive your order within 4 - 10 business days.

EXPRESS SHIPPING $18 EURO You can expect to receive your order within 2 - 7 business days.

 If you have not received your order within 12 business days of placing your order please reach out to us at [email protected]

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