Understanding how XD21 tracking works
1. You place your order
2. We pack your order and fullfill it and send a waybill / tracking number
3. An automated email will be sent with the tracking / waybill number
4. You cannot track your order number immediately since the package could still be with us and on the way to the couriers.
Once you receive your tracking number please allow 24hrs+ before you can track it. It takes 3-7 business days to recieve your order including packing time.
If you want to know more about where your package is or change any information please do contact the courier guy service provider for assistance with your tracking number
Tracking numbers are only given once we pack your order. You do not get a tracking number as soon as you placed an order!
Your order number #0000
Click here to track your parcel. - Courier Guy Service
Please be aware that we are not responsible for any mistakes or incidents caused by the courier company. If you have missed the drop off or collection time we XD21 is not responsible for any fees.
If you contacted the courier company regarding a delivery date and you failed to accept the parcel you will need to contact the courier company.
We , XD21 are not responsible for anything revolving the courier process unless we are at fault. Please note there is only a certain amount of help we can offer in the courier process.
