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Warranty Policy

1 Year Manufacturer's Warranty

  • TIDRADIO’s Limited Warranty: This warranty applies exclusively to all brand-new items sold by tidradio.com. We also extend product and warranty service authorization to our dealers. Therefore, if you purchase from authorized dealers, please contact them directly to utilize their warranty service.

  • Non-Transferable Warranty: This warranty is non-transferable and requires proof of purchase from us to receive warranty service.


 

What Does This Limited Warranty Cover?

We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period (defined below). Please refer to the Instructions inside each package for a description of proper use and care of the unit.



What Does This Limited Warranty Not Cover?

This limited warranty does not cover damages directly or indirectly arising or resulting from or during:

(1) accident, misuse, abuse, vandalism or acts of God (including lightning and other weather conditions)

(2) use with another product or other damage or loss suffered by the use or combination of any other item

(3) improper or inadequate maintenance

(4) repairs by an unauthorized service technician

(5) normal wear and tear


If you are satisfied with our products and service, please kindly leave us a positive product review. Any problem, be free to contact us: [email protected]

We strive to answer all emails as quickly as possible, but due to high email volume, it may take time for us to reply. Thanks in advance for your patience!

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