Return
We want you to be completely satisfied with your purchase.
If you change your mind for any reason, you are welcome to return it back to us within 20 days of delivery.
Simply send a return request to [email protected], we'll get back to you in 24-72 hours.
Returning Condition
The item(s) should be returned unused and in perfect condition, with all tags still attached. All returns should be sent back to us in their original packaging.
Sale Items
Item/s marked as "sale" or discounted items cannot be returned or exchanged.
Return Shipping
Shipping charges for returned items are the responsibility of the customer. Duties and taxes are non-refundable. Kvasim takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item/s via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Kvasim.
Processing time for returns
Please allow up to 5 to 7 business days for your return to be processed after our warehouse receives the returned item. You will receive email notification of when our team has received your return and again when it has been processed.
