USA
Shipping is free on your order of $35 or more, or $5 on your smaller order.
Free Shipping / Discounted Shipping orders are processed on Mondays and Tuesdays by using USPS first mail (2-5 days). Orders placed after noon on Tuesday and using free shipping will ship the following week. We do our best to get the plants to you safely but live arrival in NOT guaranteed for plants in transit over 72 hours. We provide a transit time estimate at checkout - if your expected delivery time is longer than 72 hours we strongly encourage you to utilize an expedited shipping option.
Expedite Shipping orders are processed throughout the week. Live arrival is guaranteed for all plants and cuttings when you choose an expedited shipping method at checkout. Please film your unboxing and contact customer service within 48 hours of arrival with any issues.
Plants are swaddled in appropriate-sized boxes and wrapped with a level of expertise you usually don't find outside of your local mall's Papyrus franchise.
All orders ship from San Antonio, Texas.. Container plants are shipped in pots and appropriate soil. Cuttings will be shipped in moss.
We sell plants, not insurance. During times of extreme heat or cold, we provide complimentary 72 hour hot or cold pack as necessary.
INTERNATIONAL
Shipping is done at cost
We Ship via (2-5 day) UPS Worldwide Expedited
All international orders require a phytosanitary certificate per order. There is no limit to the number of plants per phytosanitary certificate. The current fee for this document is $100, which is included in the shipping cost of the order at checkout. The processing time for a phytosanitary certificate is 5-business days. We use UPS worldwide expedited and it usually takes between 2-5 business days from when it is ready to ship out.
Plants destined for export are shipped bareroot in sphagnum. If your country has special import requirements, please contact us directly.
