SEACOM TROUBLES 15 MARCH 2024
Issues has been resolved.
We thank you for your continued support
16:07 | The general internet problem across the country seems to be resolving. We continue to monitor for any system change. Checkout might still be an issue.
13:33 | Please note that Visa Issued cards and some external providers are encountering problems due to Seacom cable issues.
We’re checking consistently - everything is not completely down but very very slow
This incident affected: Credit & Cheque cards (Credit and Cheque Card payments, Recurring payments).
If you require any assistance in placing an order please email us to help you offline
Only while stocks lasts. Not available in conjunction with any other discounts or coupon codes | T's & C's Apply
UPDATE 08 NOVEMBER 2023
Please take note that our courier partners are currently experiencing Peak Season. Due to high volumes of freight, some parcels might be delayed, affecting both local & regional deliveries. We apologise in advance for any inconvenience caused to you and your customers.
We thank you for your continued support
UPDATE 08 AUGUST 2023
Please be aware that we are experiencing significant delays in Cape Town as a result of the violent and ongoing CPT TAXI STRIKE - PROTEST ACTION. As a result, collections and deliveries will be delayed and/or, in some circumstances, reassigned, and will only be carried out when it is safe for couriers to return to the roads.
Since Lighting.co.za fulfills orders from various warehouses across South Africa, your order delivery time might be affected.
We thank you for your continued support
UPDATE 20 MARCH 2023
Lighting.co.za will not book any deliveries or collections for 20 MARCH 2023 due to Protest Action taking place
We thank you for your continued support
Update 24 August 2022
UPDATE FROM OUR COURIER SERVICES
DELAYS DUE TO NATIONAL STRIKE
Please note that all courier branches are operating today, with the majority of staff able to get into work. However, we do expect some challenges around the official meeting points (mainly CBD’s in the Metro’s) at a later stage. At the moment, we are expecting delays in delivery or are unable to get into the following areas:
GRG – No access to Mossel Bay and surrounding areas; DBN South and surroundings; Pietermaritzburg; Midlands; Pinetown; Westville surrounding; Verulam; NWC – Volksrust and Majuba
Lighting.co.za will not book any deliveries or collections for 24 AUGUST 2022.
We thank you for your continued support
Update 01 August 2022
Please note our Admin Office and Warehouse will be closed Monday 08 August and Tuesday 09 August 2022. All orders placed during this period will be processed and delivered from 10 August 2022 and onwards.
We thank you for your continued support
Update 12 April 2022
COURIER COLLECTION AND DELIVERY DELAYS IN KWAZULU-NATAL
Due to severe recent flooding in and around Durban, please take note of delays up to 96 Hours on ALL service levels into and out of KwaZulu Natal . We apologise for any inconvenience caused to you and your customers.
We thank you for your continued support and patience.
BLACK FRIDAY 20 - 29 NOVEMBER 2021
Our annual Black Friday is up and running. Get the Look you want for less!
Discount will be APPLIED AT CHECKOUT.
It is important to take note of the higher volumes of collections and deliveries during the Black Friday Sales Period and Cyber Monday weekend. Although the couriers do everything they can to prepare for this influx of freight, delays are inevitable.
Only while stocks lasts. Not available in conjunction with any other discounts or coupon codes | T's & C's Apply
Update 23 July 2021
All orders being shipped as per normal delivery standards. We thank you for your patience and continued support.
Update 20 July 2021
All orders are being processed and booked with the couriers as per normal. Delivery delays in the Gauteng and KZN areas might still occur due to a back log.
All our suppliers/warehouses in the affected areas opened for business today and will start to process the orders.
Direct Update from our Couriers:
TUESDAY, 20 JULY 2021: Despite the protest actions that took place in Gauteng and KwaZulu-Natal last week, the couriers are operating as normal again.
A large proportion of the backlogged KZN-bound freight was moved from Johannesburg to Durban this weekend. Freight was delivered over the weekend and will continue to be delivered for the remainder of the week, provided that the situation remains stable. The intention is to have the backlog cleared by the end of the week.
Essential freight will be prioritised, followed by a ‘first in first out’ prioritisation of freight based on delivery due date, but the couriers are doing their best to deliver successfully.
We thank you for your continued support and patience.
Update 14 July 2021
As you are aware about the current situation in South Africa, we are saddened by the harsh reality that is happening around South Africa at the moment. We are thinking of all the businesses & people who have lost everything.
PROTEST ACTION: GAUTENG & KWAZULU-NATAL
Please note that due to the current protest action in Gauteng and
KwaZulu-Natal, delays with all deliveries can be expected.
Below are the areas which will be not serviced until further notice. Customers who have packages destined for these areas will experience delays with deliveries until the area is open for business.
KWAZULU-NATAL - Durban, Pietermaritzburg, North Coast, South Coast, and the Natal Midlands.
GAUTENG - Johannesburg CBD and all surrounding areas. Alexandra, Tembisa, Soweto, Vosloorus, Mamelodi, and Delmore Gardens.
All High-Risk Areas, including all Informal Settlements will not be serviced anywhere in South Africa at this time. Our couriers will make attempts to deliver in suburban areas, but we cannot promise that they will be successful.
We apologise for any inconvenience caused, but we have to keep the safety in mind of our couriers and to keep your packages safe until we can successfully deliver them to your door.
We thank you for your continued support and patience.
Update 12 July 2021
Please note due to the unrest and looting in KZN and GAUTENG some of our warehouses and suppliers are closed. Delivery times will be affected.
Update 28 June 2021
During Adjusted Level 4 Lock Down, Lighting will remain open for business. We are able to manufacture and/or ship all orders placed online.
Please take care and practice social distancing whenever deliveries are made. Wear a mask when accepting your order and whilst all our staff, packers and product makers enforce all recommended care and safety practices while picking and packing your product, we recommend that you still sanitize all products to prevent the spread of the the Covid-19 virus.
We thank you for your continued support and patience.
The Lighting Team
