All Etymotic products are engineered for durability; in the unlikely event that an Etymotic product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Etymotic's Warranty Period is 2 years from the date of Invoice for the following Products.
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Etymotic - HF3
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Etymotic - ER2
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Etymotic - ER3
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Etymotic - ER4
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Etymotic - ER4 SR/XR Balanced 2.5mm Replacement Cable
Etymotic's Warranty Period is 1 year from the date of Invoice for the following Products.
- Etymotic - MK5
- Etymotic - Etymotion Wireless Bluetooth Cable with AKM Velvet Sound DAC & Amplifier
Eligibility for warranty
Manufacturing Defects
- One side not working
- Both sides not working
- Channel imbalance
- Crackling Sound
- Mic/Remote not working
- Any other manufacturing defect
Non- eligible for warranty
Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal related damages
