For returning an item, we recommend using a shipping service that provides tracking information as well as a signature requirement, which allows for confirmed delivery. Once we have received your package, we will inspect the item within 3-5 working days. After that, you will be provided with a replacement for an exchange or issued a refund.
If you would like to check the return status of your return, please contact us at [email protected].
Please note that if a return is shipped without a tracking number, the customer will be held liable if the item is lost by the carrier, and no refund will be issued.
