ONLINE TERMS AND CONDITIONS

Audience This policy applies to all visitors to our website and customers who make purchases of our products and services from our website https://bshockedelectrical.co.za (“the Site”).

Purpose of this policy B SHOCKED Electrical respects your privacy and takes the protection of personal information very seriously. The purpose of this policy is to describe how we collect, store, use, and protect information that can be associated with you as an individual (“personal information”).

Personal information:

• Includes:
  • Information collected upon registration (see below);
  • Optional information that you voluntarily provide to us (see below).
• Excludes:
  • Information that has been made anonymous;
  • Non-personal statistical information;
  • Information disclosed in public forums, like blogs or discussion boards.

Acceptance of terms You must accept all the terms of this policy when you register for our services. If you are younger than 18 years old or do not have the legal capacity to conclude legally binding contracts, you may not access our website or use our services.

Changes We may change the terms of this policy at any time. We will notify you of any changes by updating the policy on our website or by email. Continued use of the services after changes means acceptance of the new terms.

Collection

• On registration: You will provide personal information such as your name, contact details, and unique user ID.
• Collection on use: We collect additional information voluntarily provided by you when using our services.
• Cookies: Our website uses cookies to improve your experience and gather usage information.

Purpose of collection We use the collected information to:

• Fulfill orders placed through the site;
• Process payments and arrange for shipping;
• Provide you with a tailored website experience;
• Monitor website usage metrics.

Consent to collection We will obtain your consent to collect personal information as per applicable law and at the time you provide us with any registration information.

Use

• We may send administrative messages and email updates about the website.
• We may use your personal information for promotional messages, which you can opt out of.

Disclosure

• Sharing: We may share your personal information with affiliates and service providers under contract.
• Law enforcement: We may disclose personal information if required by law or to protect safety and compliance.
• No selling: We will not sell personal information.
• Change of ownership: In the event of a change in ownership, your personal information may be transferred.

Security of personal information We use safeguards such as firewalls and data encryption to protect your personal information.

Accuracy and Retention

• We strive to keep your personal information accurate and up to date.
• We retain personal information only as long as necessary for the purposes stated in this policy.

Transfers of personal information outside South Africa Your personal information may be transferred and stored in countries outside South Africa.

Updating or removing information You can update or remove your personal information via our website.

Limitation We are not responsible for the privacy practices of third-party websites.

Enquiries If you have questions about this privacy policy, please contact us at [email protected]