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About Us

Who is Royal Fire Pits?

Royal Fire Pits is an online retailer passionate about creating the perfect ambiance for your living space. We turn your indoor/outdoor living dreams into reality.

Weather you need a fire pit, fireplace, patio heater, or a woodstove, we have something to match every taste and style.

Our team of experts are here to listen. We understand that each customer has unique needs and preferences, and so we take the time to work with you to select the best product for your home.

Our Mission

At Royal Fire Pits, our mission is to be your One-Stop Shop. Our goal is to warm up and create a space that spark conversations, bring people together, a gathering place for friends and family to share stories, make lasting memories, and enjoy the beauty of the outdoors.

At the end of the day, we want to help you. We want you’re shopping experience to be comfortable, easy, and informative, with of course the lowest price!

Who We Work With

We work with businesses and homeowners just like you who are looking to enhance their home or outdoor space. Everyone has their own vision, needs and wants, and so we offer a wide range of products from leading manufacturers and suppliers in the industry to meet those needs.

Our Promise

At its core, Royal Fire Pits is a customer service company. Your relationship with us starts the very first moment that we interact with each other. Our team is here from start to finish in finding the perfect products for your indoor/outdoor space.

Our promise is to provide you with a first-class online shopping experience, with top notch customer service, high-quality products and unbeatable prices.

Thank you

Thank you for letting us be part of your journey to glorious sunsets on the terrace and amazing parties by the pool! We look forward to working with you to create the home space of your dreams.

How To Contact Us

You can call our customer support and sales team Monday-Friday 9 am - 11 pm at (833) 528-5591.

You can live chat with our customer support and sales team all day, just look for the chat button in the lower-right corner (we promise, no bots!).

You can email our customer support and sales team at [email protected] and we will reply within 1-2 hours during business hours Monday-Friday 9 am - 11 pm, Saturday 10 am - 8 pm.

Still unsure about us? See what some of our recent customers have to say.

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