Royal Fire Pits work very hard to ensure that we offer the absolute lowest prices online.
We are confident that you are getting the absolute best price for the product you are ordering. We advertise all our product at the absolute lowest prices allowed by the manufacturer. But if you do find the same item for less somewhere else WE WILL BEAT IT! Please send us an email providing proof of the lower cost item and we will get back to you with our offer. We are all for win-win situations and we’ll make sure you are happy.
If you purchased this item from us within the last 90 days, please let us know and we will refund your original payment for the difference. As well as If you find that our own website has a lower price for the same item you have ordered within the last 90 days of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website or on our competitor's website within 90 days from the date of your order and we will process the credit accordingly.
Our Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The item costs less than $250
- The competitor must be an online store, they may not have a retail location
- The website cannot be a discounter or auction website (ie; eBay, overstock, etc...)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Reach out to our team at [email protected] today for any assistance.
