Declaration of Non Receipt
When a parcel goes missing, completing a Declaration of Non-Receipt is an essential step in processing their claim. This declaration serves as a formal confirmation that you have not received your shipment.
It helps ensure the accuracy and honesty of the claim, protecting both the customer and the company from potential fraud. Additionally, it provides the necessary documentation to initiate an investigation with shipping carriers and insurance providers, helping to resolve the issue efficiently and potentially recover or reimburse the missing items.
This process ultimately supports maintaining trust and accountability in our delivery services.