To our Valued Customers
Effective December 19, 2021, all our stores are open for walk-in shopping with 50% capacity restrictions in place.
We continue to offer our Contactless Store Pickup service at all locations. We hope you will continue to shop Discounter’s Pool & Spa Warehouse online, and select Home Delivery or Contactless Store Pickup at checkout.
Please Note:
Our primary goal remains on protecting the health and safety of our associates, customers and the communities we serve. For that reason, we ask that ALL customers who wish to shop with us comply with the Government of Ontario's regulation that masks be worn in public spaces at all times. We have further increased our cleaning protocols for all high touch surfaces, our Associates will be wearing gloves and masks, we will have shields at checkout and floor decals throughout to help all guests with social distancing.
In addition all eight of our locations will continue to offer our FREE Contactless Store Pickup service, please submit your orders online at discounterspoolandspa.com.
We also continue to offer Free Water Testing. Just drop off your water sample and we will email you the results!
For those of you that cannot visit our locations, we are also continuing our Free Home Delivery on orders over $199*, for all online orders.
Our thoughts continue to be with those directly affected by the virus and all essential workers working tirelessly to support their communities. Take good care of yourselves.
* For safety reasons, some of our water care chemicals cannot be shipped. We encourage those of you looking for such items to select ContactlessStore Pickup at checkout to take advantage of our Buy Online, Pickup in Store service.
Store Hours
Monday to Friday 10-6
Saturday 9-5
Sunday 10-4
Frequently Asked Covid- 19 Questions
Can the Coronavirus be spread in my pool or spa?
Many of you have reached out with concerns about your ability to service and maintain your pool or spa during this time of uncertainty. According to the Public Health Agency of Canada (PHAC), there is no evidence that the Coronavirus can be spread to humans through the use of properly maintained and sanitized pools or spas. Proper operation, maintenance, and sanitation should remove or inactivate the virus that causes COVID-19. Proper pool and spa maintenance is necessary to ensure pool water does not succumb to algae and bacteria growth that can create additional health challenges.
Many of you have reached out with concerns about your ability to service and maintain your pool or spa during this time of uncertainty. According to the Public Health Agency of Canada (PHAC), there is no evidence that the Coronavirus can be spread to humans through the use of properly maintained and sanitized pools or spas. Proper operation, maintenance, and sanitation should remove or inactivate the virus that causes COVID-19. Proper pool and spa maintenance is necessary to ensure pool water does not succumb to algae and bacteria growth that can create additional health challenges.
